Repair Drop-Off

Drop-off your broken household Electricals and have them fixed by our skilled volunteers.

Got a broken household electrical item? Bring it along to the Fixing Factory in either Camden or Hackney, where skilled local volunteers will try to repair it as part of their learning and development journey.

This service is a supplement to our free Community Repair sessions. If you can’t make the weekly Community Repair Sessions or don’t have time to wait around, then Repair Drop-Offs are for you!

How it works

NB: The process differs slightly between the Camden and Hackney locations, so please read the info below relevant to the Fixing Factory you would like to attend.

  • Items can be dropped off to the Camden Fixing Factory on Wednesday evenings, or on Saturday early afternoon. Just book a slot and we'll be there to collect your item.

    We'll charge a small non-refundable fee to assess and do our best to fix your item (fees vary depending on the item). Not all items can be fixed, but we're a determined bunch and will let you know if your item is beyond repair.

    Every pound raised goes towards supporting our non-profit community repair hubs.

    Camden Fixing Factory, 179 Queens Crescent, London, NW5 4DS.

  • Items can be dropped off to the Hackney Fixing Factory on Wednesday afternoons, or on Saturday morning/early afternoon. Just book a slot and we'll be there to collect your item.

    We'll charge a small non-refundable fee to assess and do our best to fix your item (fees vary depending on the item). Not all items can be fixed, but we're a determined bunch and will let you know if your item is beyond repair.

    We’ll repair your item as a priority and return it to you within 4-8 weeks. You’ll also get a one month warranty on the repair.

    Every pound raised goes towards supporting our non-profit community repair hubs.

    Hackney Fixing Factory, 4 Dispensary Ln, London, E8 1FT

    Here is a guide of what we can and can’t accept:

    Yes! We fix these portable appliances:

    ✔ Lamps, fans

    ✔ Hairdryers, straighteners

    ✔ Toasters

    ✔ Blenders

    ✔ Food processors

    ✔ Coffee machines 

    ✔ Audio equipment

    ✔ DVD or blue ray players

    ✔ Vacuums - no Dyson's 

    ✔ Games consoles

    Remember: Bring power supply (like chargers) with your device!

    Please don’t bring:

    ✖ White goods

    ✖ Microwaves

    ✖ Printers

    ✖ e-bikes, e-scooters, or EV batteries

    ✖ Smartphones or tablets

    ✖ Televisions or monitors

    ✖ Irons

    ✖ Steamers

    - get in touch via hello@fixingfactory.org and ask - please include, brand, model, what's wrong with it, and photos where possible.

    - come along during our opening times to ask about it

Book a slot (camden)
Book a slot (hackney)

Here’s what you can bring for repair:

We currently focus on portable electronic appliances. While we can fix lots of stuff, there are limitations! Please check the list below before bringing things for repair.

Remember to bring power supplies (like chargers) with your device!

We fix these portable appliances:

✔ toasters, kettles

✔ lamps, fans

✔ electric toothbrushes

✔ steamers, diffusers

✔ hairdryers, straighteners

Please don’t bring:

✖ white goods

✖ microwaves

✖ printers

✖ e-bikes, e-scooters, or EV batteries

✖ smartphones or tablets

✖ televisions or monitors

✖ dvd or blu-ray players, VCRs

✖ vacuums

✖ audio-equipment

Complete form (hackney)
Book a slot (camden)

If you’ve got an item that we can’t repair, The Restart Project have put together a Repair Directory of trusted repair businesses in London. Check them out to find a suitable fixer!