Contact Us
& FAQs

How to get in touch

For press enquiries contact michele.theil@wearepossible.org.

For volunteering opportunities click here.

To contact Fixing Factory’s partner organisations email hello@wearepossible.org or info@therestartproject.org.

Keep in touch by following us on socials

Frequently Asked Questions

Please check our FAQs below.

  • No, just check here that it’s something we can repair and come along to one of our Community Repair sessions.

  • If you can't get to a Fixing Factory, there are loads of other groups across the UK who run community repair events. You can find them here.

  • Our project partners, The Restart Project, have created a London wide repair directory where you can find reliable local repair shops which have been vetted by the team. View it here.

  • You can find email addresses for workshop managers at specific sites below.

    Camden Fixing Factory: petra.backovska@wearepossible.org

    Hackney Fixing Factory: rhio@therestartproject.org

    Haringey Fixing Factory: isaac.winson@wearepossible.org

  • Yes! We work with our fixers to run repair events and workshops across London, including repair cafes, repair workshops and longer-term courses. If you’d like us to run an event for you, email sarah.howden@wearepossible.org.

    We also run private and corporate workshops for groups to learn the basics of reuse and repair. We charge a fee to run these events. See our Fixperience workshops and corporate offers page for more details.

    We can support groups outside of London with training materials and support to run their own workshops. See our share pack page for details.

  • We’d love to hear about your plans, and will let you know if we can help. Email arthur@therestartproject.org or sarah.howden@wearepossible.org‍ with details of your group/organisation and we’ll get back to you.

  • To report an accessibility issue email hello@wearepossible.org.

  • For queries about onsite activities, email the relevant workshop manager:

    Camden Fixing Factory: petra.backovska@wearepossible.org

    Hackney Fixing Factory: rhio@therestartproject.org

    Haringey Fixing Factory: isaac.winson@wearepossible.org

    For external events or workshops, email sarah.howden@wearepossible.org

    For press, email michele.theil@wearepossible.org.

    For replication, funding or scale-up enquiries, email sarah.howden@wearepossible.org or arthur@therestartproject.org.

  • It costs money to run Fixing Factory activities: to pay for staff, rent and bills for our sites, tools, materials and refreshments. Some of our costs are currently covered by the National Lottery Community Fund, but this funding will end in 2027. Our goal is to make repair easy and affordable for the general public on a mass scale - we want to see a Fixing Factory on every High Street in the UK. In order to continue running our existing Fixing Factories, and scale up the model, our sites need to be able to generate enough income to cover their own running costs. We run some free or subsidised activities, because we want everyone to be able to access repair - regardless of income. Our volunteers, who generously give their time for free, and those who donate to Fixing Factories make this possible. We do not make a profit from Fixing Factories - all money raised is reinvested into running our sites, and helping to make repair the norm across the UK.

  • No. We manage the following Fixing Factory sites: Camden, Hackney and Haringey, which use our Fixing Factories logo and branding. We own the copyright on that logo, so other organisations need our permission to use it. Our aim is to have a Fixing Factory on every high street in the UK. We deliberately haven’t tried to restrict the use of the name ‘Fixing Factory’, because we love seeing communities and local authorities all over the world setting up their own Fixing Factories. However, that means we can’t be held responsible for any Fixing Factories other than those listed on our website.