If you're having problems with your device and don't know what's wrong, our friendly IT experts are on hand to help answer all your questions. Don't despair - choose repair!

Book a slot to come down and receive a free diagnostics check and repair advice on your laptop or tablet. Our expert volunteers will need the full hour so don’t be late!

If you would like to attend, book a slot here.

You don't need a book a slot if you're coming down to donate a device. We take GDPR very seriously. The Fixing Factory has strict GDPR protection measures in place to prevent misuse of data. Our staff are fully vetted, trained and inducted to reset and wipe laptops without accessing the data contained on the devices - so you can rest assured that even if you haven't wiped it before donation, it will be wiped during our refurbishment process.